Please remember to attach the following file:


to the email message you are about to send.

Indicates that InstallMate is about to open your email client with a technical support message, and reminds you to attach the indicated file with system information to that message.


Path to the file with system information


This message is a kludge because we haven't been able to find a method to create a new email message with an attachment that works across all popular email clients. As a result, we are asking you to attach the file manually. The file will be used by our technical support staff to analyze the issue that you are raising in your message.