MSG_LIC_INVALID_FORMAT

Invalid registration certificate format: error 0x%08X.

Please make sure that all lines from BEGIN to END are included.

Indicates that the registration certificate is not in the correct format for the current version of InstallMate. This may be due to missing information (e.g., an incomplete copy), or because it is intended for a different product or version.

License certificate error codes

The following are common certificate error codes:

Error code	Description
0xEBAD8000	General error. Contact support@tarma.com if you encounter this.
0xEBAD8001	Invalid license type. The certificate is not an InstallMate certificate.
0xEBAD8002	Invalid license subtype. The certificate is not an InstallMate certificate.
0xEBAD8003	Invalid product type. The certificate is not an InstallMate v9 certificate.
0xEBAD8004	Invalid product subtype. The certificate is not an InstallMate v9 certificate.
0xEBAD8005	Invalid registered name. The registered name does not match the certificate.
0xEBAD8006	Certificate does not have expected BEGIN line. Make sure that you copy all lines.
0xEBAD8007	Certificate does not have expected END line. Make sure that you copy all lines.
0xEBAD8008	Certificate does not have expected format. Make sure that you copy the certificate from a plain text email viewer or text editor, not from a RichText or HTML one.
0xEBAD8009	Invalid certificate data. The certificate data appears garbled. Make sure that you copy the certificate from a plain text email viewer or text editor, not from a RichText or HTML one.

Parameters

%08X: Error code; see table above.

Solution

This message usually indicates a problem with the copy & paste operation that you used to copy the registration certificate into the License registration dialog. For a valid certificate, you must copy all lines, starting with -----BEGIN TARMA CERTIFICATE----- and ending with -----END TARMA CERTIFICATE-----. You may include more lines, but not less.

Check the human-readable information from the certificate to make sure that it is intended for the current version of InstallMate. If so, then try to copy and paste the registration certificate again, making sure that you include the entire certificate. If it still fails, then please contact our technical support staff, quoting the error code from the message.