BLD:E0011

TinProductFolder not found

The TinProductFolder folder does not appear in the project. This folder is required for InstallMate.

Background information

TinProductFolder is the alias for the product-specific folder that InstallMate creates on the target system. It is used to store the uninstaller, the installation database, and some auxiliary files. If this folder is not included in the project, the installation will fail.

The default location for this folder is Target System\All Users\Application Data\InstallMate\<ProductCode>. You may move this folder elsewhere, but this is not recommended.

Solution

To recreate the TinProductFolder folder, do the following.

  1. Go to the Files and folders project page.
  2. Select the Target System\All Users\Application Data folder (or the localized equivalent if your project language is set to a different language than English).
  3. If the InstallMate folder exists under Application Data, then go to the next step. If the InstallMate folder does not exist, then right-click on the Application Data folder, choose New Folder, and rename the new folder to InstallMate. Set the new folder's Alias field to TinFolder.
  4. Right-click on the InstallMate folder, choose New Folder, and rename the new folder to <ProductCode>. Set the new folder's Alias field to TinProductFolder.
  5. Save the project, close it, then reopen it (the easiest way to do this is by choosing File > Open Recent Project > 1 from the main menu bar and clicking Yes when asked to save the modified document).
  6. The newly created folders should now appear as "magic" folders with the icon.